There is no account to delete: My City, My Empire never creates one. Here is how to erase everything linked to the game.
There is no account
My City, My Empire has no sign-in, no online profile and no server. LE2M Holding holds no data about you from the game, so there is nothing for us to delete on our side.
Erase the data on your device
- Open the game and go to Settings.
- Tap Restart the game and confirm. Your first name, avatar, properties, loans, fictional cash, gems and progress are erased.
- To remove everything, including settings, uninstall the app. All local game data is deleted with it.
This cannot be undone: we have no copy and cannot restore your game. A "Remove ads" purchase stays attached to your store account and can be recovered with Restore purchases.
Advertising data
Ads are served by Google AdMob. To stop personalised advertising and detach past ad data from your device:
- iPhone / iPad: Settings > Privacy & Security > Tracking. Turn off tracking for My City, My Empire, or turn off "Allow Apps to Request to Track" for all apps. The advertising identifier is then no longer shared with the app.
- Android: Settings > Privacy (or Google) > Ads. Choose "Reset advertising ID" to get a new identifier or "Delete advertising ID" to remove it.
In the EEA, the UK and Switzerland you can also withdraw your consent in the game under Settings > Privacy choices. Google's policy: policies.google.com/privacy.
Purchase history
Your purchase history is kept by Apple or Google in your store account, not by us. It is managed from your App Store or Google Play account.
Need help?
Write to loic-emmanuel.bah@le2mholding.com or see the data request page.